FAQ FREQUENTLY ASKED QUESTIONS Everything you need to know about ordering and receiving your prints All Ordering Shipping Quality Payment Bulk Orders How do I place an order? Simply upload your artwork, choose your preferred size and material, then proceed to checkout securely online What file formats do you accept? We accept high-quality JPG, PNG, PDF, TIFF, and PSD files for printing. What is the minimum resolution required? For best print quality, we recommend files with at least 300 DPI resolution. Can I order custom sizes? Yes, we offer custom print sizes to match your specific needs and preferences. How long does shipping take? Orders are typically processed within 2–5 business days, with shipping times depending on your location. Do you ship internationally? Yes, we ship worldwide to most countries with reliable delivery partners. How is my order packaged? All prints are carefully packaged using protective materials to ensure safe delivery. Can I track my order? Yes, tracking information will be provided once your order has been shipped. What if I'm not satisfied with my print? Customer satisfaction is important to us — please contact us and we’ll work to resolve the issue promptly. What materials do you use? We use premium-quality paper, canvas, and archival inks for long-lasting results. How do you ensure color accuracy? Our printing process uses calibrated equipment to achieve accurate and vibrant colors. What payment methods do you accept? We accept major credit/debit cards and secure online payment methods. Is my payment information secure? Yes, all payments are processed through secure encrypted payment gateways. Do you offer bulk discounts? Yes, we provide special pricing for large or bulk print orders. What is considered a bulk order? Bulk orders usually include multiple prints or high-quantity purchases for businesses, events, or resellers. How do I place an order? Simply upload your artwork, choose your preferred size and material, then proceed to checkout securely online What file formats do you accept? We accept high-quality JPG, PNG, PDF, TIFF, and PSD files for printing. What is the minimum resolution required? For best print quality, we recommend files with at least 300 DPI resolution. Can I order custom sizes? Yes, we offer custom print sizes to match your specific needs and preferences. How is my order packaged? All prints are carefully packaged using protective materials to ensure safe delivery. How long does shipping take? Orders are typically processed within 2–5 business days, with shipping times depending on your location. Do you ship internationally? Yes, we ship worldwide to most countries with reliable delivery partners. Can I track my order? Yes, tracking information will be provided once your order has been shipped. What if I'm not satisfied with my print? Customer satisfaction is important to us — please contact us and we’ll work to resolve the issue promptly. What materials do you use? We use premium-quality paper, canvas, and archival inks for long-lasting results. How do you ensure color accuracy? Our printing process uses calibrated equipment to achieve accurate and vibrant colors. What payment methods do you accept? We accept major credit/debit cards and secure online payment methods. Is my payment information secure? Yes, all payments are processed through secure encrypted payment gateways. Do you offer bulk discounts? Yes, we provide special pricing for large or bulk print orders. What is considered a bulk order? Bulk orders usually include multiple prints or high-quantity purchases for businesses, events, or resellers. Ready to Print Your Favourite Memories? Upload Your Photos & Start Your Order
